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Robert DiPietro

SVP Energy Services and New Ventures
Homeserve

This store-within-a-store model works for J.C. Penney and Sephora because it is 1.) relevant for the consumer 2.) the right brand to use in the "parent" store and 3.) a key category for the retailer.

For J.C. Penney another concept to work may be a key category — shoes. Maybe partner...

What? Retailers can't or shouldn't do anything with this information. I hope no one is hiring on looks but on ability to do the job.

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It's not just cost control but the ability to have a better associate to service your customers. It may also bring productivity gains with full-time vs. part-time as they are more adept at doing the job and may care more.

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First thing — warm weather as an excuse for the quarter means those sales never coming back and now discounting the heck out of inventory to make room for next season.

Adding technology departments in not the answer. A low-margin highly-competitive market with no service sales to offset is doomed...

Overall this is a benefit for the chain. It provides a buzz and treasure hunt for these items. It's more of a marketing event vs. a sale based on the limited inventory. Eventually the customer behavior will determine whether the frequency is right. I think Target may have to...

Clearly, this should be driven by consumer demand. It is a for-profit company. That said, it is useful and helpful to support healthy options and makes good business sense for some others as well, but no need to push it.

Healthy works for retailers if the value proposition is appropriate...

It will have to be priced significantly lower to make an impact on the aggressive pricing at Whole Foods. I think the concept is a good one but I'm not sure if the "ugly" marketing makes sense.

I've had friends who have moved to the U.S. and comment on our...

Retailers always are rationalizing the SKU assortment — not a big deal. The 80/20 applies to retail sales, most SKUs do not have any velocity at all. The issue for Target out-of-stocks is that it poses a question: is it in the store and just not on the shelf (store...

Target will most likely want to know how to handle e-commerce logistics and balance that with a brick-and-mortar footprint. The interesting thing to see is whether the number of brick-and-mortar stores helps or hurts in e-commerce delivery. Can you use a store as a mini warehouse and cut delivery...

Smartphone shopping just isn't as easy. Screen size, site design and speed all contribute to the added hassle of transacting on a smartphone. The experience just doesn't need to be mobile optimized but redesigned. The one area of promise is ease of paying using Apple Pay or others. Nothing...

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