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Ian Percy

President
The Ian Percy Corporation

We're sure not feeling the love at Walgreens, are we? I don't even remotely know the details but it gets down to being clear about your story, hopefully in an honest and constructive way, and sticking to it whether speaking on or off the record. On the surface it...

Do I understand this right? Caremark has decided to punish consumers (who are already paying Caremark for their pharmacy benefits) if they get their scripts filled at pharmacies that sell tobacco, whether or not that consumer uses tobacco. Is that even legal?

I'm all for ridding the world of tobacco...

What a nice and thoughtful thing Facebook and Apple are doing for their employees! Apparently plans are also in the works for both companies to have institutions where they will raise your children and your dog for you so you are almost totally unencumbered when it comes to your...

As Canadians celebrate Thanksgiving today, maybe the U.S. should do likewise instead of having it next to Christmas. Look how much longer the frenetic shopping season would be.

But to the question of how early stores should open on Thanksgiving day, or to put it another way, how much earlier...

Hmmmm, so we need "enough coping strategies" do we? "Cope" from 14th century Old French meant "come to blows with" or to "hit, punch." Not until the 17th century did it come to mean "handle successfully." Apparently many haven't quite made the transition. Interestingly, since most of the article's...

When it comes to all things Groupon I wait to see what Bob Phibbs says and then agree with him!

Myopia may be the most threatening epidemic in retail today.

...

With all the supply chain efficiencies Amazon has created, including same-day delivery, why on earth does it take 30 minutes to get through a security screening? If they can't do better than that, heck yes employees should be paid for the time.

Even more fundamentally, it's a shame you just...

With two of the three items in today's RetailWire being about Canada it can't help but be a good day. Oh Canada!

The new Loblaw story puts the focus on the customer experience instead of on the company and its products. That is always a winning strategy. Sounds like it...

Supposedly there's a fine line between genius and madness. Charney seems to have a weird blend of both. He did start the company after all so he is capable of seeing possibilities others don't see, which is the core quality of entrepreneurial brilliance. There's something there that the board...

Hard to argue with Doug's article and he's right, we do tolerate negative and other types of dysfunctional behavior because we're cowards.

The only nitpick is the statement: "Why are employees negative? The number one reason is because they're allowed to be." That is not "why" people are negative, they...

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