Ed Rosenbaum

I really don't know how this value can be measured. Sure, people refer people to favorites. But that doesn't translate to measurable business.

This is an arena where you play or you lose. No retailer can afford to be left behind or they will be looking at the backs of the competition.

Performance based bonuses have to have criteria for those on the program to meet. If a manager has met his/her criteria they should receive the reward. If not, then they don't get it. What is bothersome is the perception from reading this that the managers are being made aware...

Walmart does best what Walmart does - that is being the industry leader. Somehow I don't think Walmart's board is that concerned about Aldi. The dollar stores are another issue altogether. Walmart has their sights set on being the major competitive leader. That said, they then have to focus...

I did not buy into "fair and square" from the start. Not that it makes me some sort of expert; simply a consumer who did not think Penney's was going down the right road when it came to consumer wants and needs. And when Mr. Johnson says he does...

I doubt Macy's use of store locations to fulfill online orders will significantly close any gap between brick & mortar and Amazon's. But it will surely help drive store traffic which usually drives sales. I believe too much time has lapsed with brick & mortar watching as Amazon grew...

I disagree with Penney's position in moving commissioned staff to hourly wage rates. Where is the incentive if not the commission? Penney's said they would increase the wage rate to "compensate" for the loss of commission. This never happens. First, watch out for hours being reduced, as the article...

I am reminded of a recent incident I had with an airline representative. I had a problem with my frequent flyer account that I did not understand. The more I explained my problem the more she and her "supervisor" kept going back to something that was never a concern...

This "gap" is nothing new. It has been there for generations. I am surprised when the gap we see is small. If we are talking about a large corporate structure the gap is wider. The lower one is on the corporate heirarchy the wider the gap appears to them.

This is one of those "wait and see" stories we read so often. I like the concept and idea Target is presenting. San Francisco is as good a place to start as any other major, trendy city.