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Roger Saunders

Global Managing Director
Prosper Business Development

Some caution here on the strategy. Based on the Prosper Monthly Consumer Survey (January, 2015) only a small percentage of Rite Aid shoppers chose Walgreens as a second choice, preferring instead to cross over to CVS or Walmart when they are not visiting Rite Aid. That could spell opportunity...

American Express has the experience and understanding to build loyalty success into this program. If they start with the consumer (member) in mind and then move in a manner to meet those member needs, they will have a winner.

Reward programs work best when they are: 1. Consistent with what...

The Collective lineup appears to be aimed solidly at the Millennial shopper—male, or the female who is buying for him. This is the group that has moved back into the shopping and buying phase of apparel/clothing at a faster pace then their Gen X or younger Boomer counterparts.

The Millennial...

Digital circulars will replace print circulars when enough consumer segments say they are willing to trade off the convenience of their printed circulars.

However, that will not happen all at once. It will happen in stages. Retailers have to continue to consider: 1. The category of merchandise used for promotion,...

The retailer currently making the most successful and biggest use of a "shuttle bus" is Amazon. Based on the Prosper Monthly Consumer Survey, 14.2 percent of the 18-24 year old set chose Amazon for the largest portion of their back-to-school shopping.

However, that should not dissuade retailers like Target, Meijer,...

Brian Cornell is taking the right approach. He is taking a page out of Steve Burd, former Safeway CEO's book. Cornell reported to Burd, and helped implement a number of successful programs during that tenure.

Burd and the Safeway team focused on 2 or 3 vitally important areas each quarter....

Music is useful in many retail environments. However, Starbucks' decision to cut the cord with the sale of CDs is the right move.

They made the right decision in holding a tie to music. Starbucks' plans to experiment with digital downloads offer promise. We all have to be positioned to...

Great coaches bring a learning experience for each of their players (associates). No matter what their age, you want them to have the same positive experiences at picking up something new, just as we all did when we were in our first job experience—whether we were eight or nine...

I've shopped (and actually purchased items) at the Neighborhood Market in eight different cities. Those stores have had similar merchandising plans, with some smaller exceptions. The stores represented housing stock around them from $200,000 to $2,000,000-plus.

Walmart was doing well in all of those locations. The stores have been consistently...

The cynical approach that some offer that Walmart is trying to leverage scale to drive out competitors only comes from those who have chosen not to run a business, either of their own or for a private enterprise.

Walmart's objective is clearly stated by Doug McMillon—get to the roots of...

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