Roger Saunders

Carbon labeling is a complex issue, one that does not easily translate to the everyday consumer. Tesco should take the steps to make the complex simple, should they choose to let consumers know what and why they are taking steps in this area. In the process, they will also...

With the number of big-box retailers downsizing or dropping out of business over the past couple of years, we're likely to see other merchants take on "opportunity real estate" plays.

The consumer is going to continue to come to the bazaar. If you can WOW them with effective merchandise,...

The "Walmart greeter" is far less important today, than at the time that Mr. Sam put them in place. The greeters served a role at that time to provide familiarization to a store/channel that was still relatively new to consumers.

Today, with over 3 out of 4 consumers visiting...

An increase in the use of mobile technology at the store level is inevitable, and will be welcomed by a consumer-in-control environment. Retailers, who bring the mobile technology into use, have to be certain to provide adequate training and focus for operations associates.

Don't gain the "new" customer base,...

The culture of mall owners is to see themselves in the real estate business. OK, we all can go along with that thought process.

However, mall owners have to position their thinking along the lines of seeing their business through the eyes of their customers. They have to then...

Target has the purchasing power to seek specialty packaging, sizes, and features that selected vendors will be willing to develop. This will provide those selected vendors with a load-in sales/marketing edge over the short term.

A more effective approach for the right retailer might be to embrace the increasing...

Smart move on JC Penney's part. They are taking their queue from the consumer.

Penney's shares its customer base more with Kohl's and Target than they do with Macy's or Walmart. Their core customer is a bit older than Kohl's and Target, and fractions of years less education than...

The December BIGinsight Consumer Intentions & Actions (CIA) Survey offers some revealing comparisons to prior years. In 2012, retailers would be wise to watch consumer payment methods by various product categories. With necessity items, consumers have stepped back to credit and debit -- a promising opportunity. With discretionary purchases,...

Flip this study over. Instead of looking at departing CEOs, look at the CEOs who have remained in place more than 5 years at their respective firms.

You'll likely find that those leaders had 10 to 20 years of experience within their own firm. They had a chance to...

Freeing retailers from excess regulation, opening free trade channels, bolstering corporate tax consistency, repeal of the health care mandates, and attention to infrastructure -- all represent the economic and political focus around which to rally.

The debit card swipe fee was covered by the Dodd-Frank Bill. However, now that retailers...