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Also from Ryan Mathews...

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Ryan Mathews

Founder, ceo
Black Monk Consulting

First of all, I'm sure Jamie Nordstrom meant they would have fewer, not less, days of promotion.

The move to a traditional clearance calendar may upset a fair number of Nordstrom loyalists without attracting a compensatory number of new shoppers. It also, as the article states, puts the chain in...

First some context. While the growth numbers—as reported by Ron—are impressive, one person's "mere 16 years" is another person's "almost two decades."

I'd also like to see these results normalized by adding a filter of trends in supermarket packaged good sales.

Are more people eating more fresh products (organic and inorganic)...

The Gap commercial was cute—once.

As a music lover—and a jazz fiend—I must confess listening to the Tony Bennett/Lady Gaga album makes my ears bleed, so I am hardly an impartial source.

In terms of customer targeting however I have to give the nod to H&M. I'm not sure how the...

First of all, if this was April 1, I'd congratulate somebody on creating the Word of Mouth Marketing Association.

That said, the game has not changed. Treat your customers right and they'll tell their friends, and a certain percentage of their friends are likely to shop with you as well.

Now,...

A great holiday season may delay the inevitable, but the inevitable is ... well ... inevitable.

I'm not sure I have much faith in any of their strategies (tactics). The company can't be saved by boomer nostalgia. It's been allowed to get too far gone for that.

...

Retailers need to know the mobile habits of their target market. Generalizations are fine but before a retailer invests, they have to have some idea as to the size of the potential prize.

Breakout is an interesting term. If purchases are just shifting between platforms I'm not sure that meets...

I vote for pillar one, just because it is the only remotely tangible part of the strategy. Mondelez can clearly learn a good deal from Google.

As for pillar two, it remains to be seen if there will be any ROI (although one assumes there will be), let alone how...

Um, let's see ... back in the old analog days there used to be a bromide about the credibility of a message existing in direct proportion to the credibility of the messenger. Seems like some analog cliches survive even in the digital age.

Obviously retargeting isn't as effective as retargeters...

I don't think Cook's disclosure (and why, by the way, do we think it is so shocking) is likely to have that much effect in the short run. Corporate culture is still both macho and homophobic and a committee of one may not be enough to change the environment.

Since...

Of course it will. If the system is hacked before it's deployed, participating retailers will have to offer ironclad security and compensation guarantees.

As for Apple Pay, I guess that depends on how popular that turns out to be. If there is widespread adoption, refusing to accept it will be...

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