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Ryan Mathews

Founder, ceo
Black Monk Consulting

On the assortment question, ask Aldi, or Trader Joe's or lots of convenience stores.

So if it's a question of if Neighborhood Markets have to be "wildly different" from a Supercenter to be effective, the answer is clearly no, or at the very least, not necessarily.

Cookie cutters, after all, exist...

Seems simple enough. Too many retailers continue to confuse labyrinthian pricing schemes with innovation and loyalty discounts with customer service and brand building.

Take a hard look at a lot of retail "marketing" plans and they basically can be reduced down to, "We've got the same stuff, sold the same...

Henry Ford made American labor history by paying his workers a mind-numbing $5 a day. He did it so they'd have enough money to be able to buy the cars they built, thereby returning their wages back to the company. He also had a few labor problems the inflated...

It isn't the things that will make or break this idea—it's the connectivity, or lack of it, and concerns about privacy.

Today the IoT is an abstraction since most of the things we interact with aren't connected. But as more and more things join the network consumer demand will force...

Like any marketing tool, crowdsourcing has its pluses and its minuses.

I wouldn't worry about the designers or consumers too much, the company might end up with new costs associated with customization and has to establish rules for design.

Obviously it is easier to crowdsource a food product than it is...

It should grow business, all things being equal.

The challenges include making sure the local stores are in-stock on a broad range of items (if they aren't, people will get tired of using the website only to be told products aren't available) and establishing a minimum value on an order....

Chris answered the question—because employers don't trust their employees not to misuse the devices, plain and simple.

One could intelligently argue this question both ways. On the one hand there are all the potential benefits outlined in the article. On the other is the fact that if the customer is...

Not necessarily, Amazon loses money on lots of projects and keeps lots of its "tests" going way longer than it should.

The roll-out ought to hurt companies directly competing with Amazon, but there's another question that the article doesn't discuss that's equally intriguing.

How come I pay the same thing for...

Very separate issues here.

The "store" is really a series of tables showcasing technology. It has a certain feel and buzz where no design element is allowed to distract from the products.

Now if you decide that every new line requires new decor you have to a. limit new lines or...

I think we have to look at this from the broadest customer perspective and that means it's wisest to err on the side of expanded choice in payment options.

There are—or should be—pluses to every exclusivity agreement, but they should never be allowed to overshadow consumer convenience.

...

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