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Ryan Mathews

Founder, ceo
Black Monk Consulting

The obvious one is that the consumer will see it as an Amazon or Google offering and that the individual retailer won't get proper credit.

As to the second question, the answer may be yes or no, depending on the retailer in question. It's possible, for example, that Amazon and...

The big lessons here are that fadism does not an institution make and that great retailers know when it's time to evolve and/or leave the party.

Of course there are additional lessons, such as the oldest of retail bromides: 1.) don't expand faster than your market, 2.) under-capitalization is the...

It might work—the devil, as always, being in the execution. Amazon and eBay are so entrenched it is easy to think of them as invulnerable, but as the dollar stores showed Walmart, there is a workaround for every "unbeatable" format or offering.

The pros are fairly obvious—expanded market, better targeting,...

Like George, I hate "Christmas in July" on general principle but I have to praise Boscov's community-based approach to both retailing and charity.

It is obviously critical that local businesses leverage their community identities as a point of differentiation from national and/or global chains. So, from one perspective Boscov is...

I assume anyone who is in a position to is desperately seeking another job. If they aren't they are a.) independently wealthy; b.) people who flourish under intense levels of uncertainty and chaos; or c.) brain-dead and therefore of no real value to American Apparel.

Ah, we return to the...

It is totally misleading as—often—is the term "organic."

There is a very old tool of linguistic logic that asserts that to be a valid proposition a statement's opposite must also hold the potential to be valid. So, borrowing from the ancient Greeks for a moment, what exactly would "unnatural" food...

Let's take the second question first.

Amazon's core business used to be books. They seem to have done OK so far with non-core offerings. Why? Because they do a thorough study of what's wrong with existing suppliers in non-core areas, correct it, and in doing so, build a better consumer...

First of all, given their core target demographics, it comes as little surprise that Walmart isn't enjoying the stunted fruits of an anemic recovery. Their target customers are lower-income and lower-middle class shoppers, after all, and there hasn't been any recovery for those economic cohorts.

So yes, if you aren't...

Seems logical. Vacationers are, presumably, at least superficially interested in looking for local color—otherwise they would probably stay home. Add to that, that if you aren't sure where anything is, the default option is to go to the nearest provider of a service rather than risk burning out hours...

One last time: there are no such things as channels. There is only a buyer, a seller and a path toward transaction.

As far as the question literally goes, what drawbacks? eBay has proved kiosks help its business. Amazon used to deliver to 7-Eleven stores in Tokyo. Click and pick...

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