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Tom Redd

Vice President, Strategic Communications
SAP Global Retail Business Unit

There are more risks in the distribution center than in the stores. The key is that Kroger has been so aggressive in getting disabled workers into the stores. I shop at Frys, a Kroger arm in Arizona, and have great relations with the many disabled employees at our favorite...

Who, I mean WHO, cares what Millennials think! Drive-thru is not a purchase habit, it is a way to operate efficiently to get food and move to another location. Smart food retailers will stick with the MONEY, and most Millennials do not have as much expendable income as Boomers....

For IKEA this works because of the distance between some top markets and their super stores. Other retailers can try it, but it they will need to be as detailed and high-functioning as IKEA is. Many retailers still have old platform systems that could never sync up a pick-up...

My read on this is that the focus that is growing and will get bigger is assortment planning and all related planning modules or apps. Why? My Macy's is an example of regionally-tuned and tight merchandise plans. Markdown optimization is always BIG when your planning is WEAKER. Web analytics...

Noise is the difference. Making noise across the right comm channels at the right time. Noise (not nose) of the same tone and length is what makes marketing work.

For the USA, major TV channels is also key. Our country suffers from lower education grades due to more...

I respect what they have achieved, but still see an operation that has milked the online retail trend in a massive way and soon will see that the cow has no more milk. They also were a jump ahead at securing the Millennials, but that market is changing too....

Herb was on this topic years ago, and he is right that Amazon cannot be stopped. They will shift to brick and continue on as a warehouse type retailer. They will try some specialty shops, different delivery modes, and more. All the noise they will make is not for...

Dude, it's for Millennials. Be different.
1. POS on XBOX or PS/4.
2. When you check out, a message is sent via text and Twitter on what you bought—it is a social grocery.
3. All items in the store positioned in a manner similar to the "doing a...

First, hope you all enjoyed the Global Retailing Conference at Lundgren Retail Center at the University of Arizona. Oh, you did not go? Bad, bad. Great event that does not allow vendors to go pitch their products or technology or we cut them from the next year. MasterCard's session,...

Simply put a sign in the window and state the age limits. This father is just some liberal that is demanding attention. Read this article from the other angle — "11-year-old kidnapped from Lego store." Lego did the RIGHT thing in protecting this child. Here in Arizona we have babies...

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