[Image of: RetailWire Logo and Tagline (for print)]

Also from Tom Redd...

Braintrust Resource

SAP Retail
Retailing with Precision
Website (url)

Links by Tom

 
[Image of: Tom Redd]

Tom Redd

Vice President, Strategic Communications
SAP Global Retail Business Unit

Mason jars and Ball bring back memories of times when life was simple and we had less access to everything. It was a time when the news was available at 5 p.m. and 11 p.m. and that was it. Thus, we did not hear about all the anguish and...

For a segment of the real cooks the web is their source for recipes. The best resource and the most-used resource for PROVEN recipes is other people (friends, relatives, old 3x5 cards of secret family recipes). There are family cooks that do use web-based recipe sites, and this is...

Local Register will catch on, especially during the busy seasons. The trick is that small and medium retailers are getting better at using POS data for marketing and all retail operations purposes. Local Register will have to be able to integrate with the retailers core solutions and support inventory...

Remember the generation that we always ramble on about? The Millennials. They get a kick out of Siri. They dig selfies. And they would love a changing room that blends music and automated feedback.

The spenders are a group that loves any kind of feedback possible, from...

One of my sons is with more of a high-tech firm that has a mix of hourly and salaried employees. They have a strong focus on customer service and recently instituted a four-day workweek program. So far it is going great. My son likes the change and really cranks...

Moving centers back to the U.S. will help. People are just not "language gap" patient when they do a call-in relating to an issue.

Next, the call centers must run much tighter hiring programs that bring in people that can be professional, that want to learn and want to...

Good move by Walmart to leverage very talented people. Luvocracy was not doing that well as a shop and Walmart came to their rescue—leveraging the people vs. thinking about creating more ways to influence shoppers via the Luvocracy site.

Walmart Labs is not some huge retail operation. It is an...

First with the E&Y report; does the statement "as older shoppers drop out of the market" really mean "the old shoppers die off?" Strange element of forecast, but a reality.

In the meantime, while the "old shoppers" are alive and well and spending, these digital channel reports and studies need...

Oh stop! Please. This whole thing about the store being "a weight around their neck" is getting old. All this about more tech in stores will solve the problems is killin' me. STOP!

Many of the BrainTrust wizards and good retailers know that the big issues in their stores today...

Grocery is the killer. As the food stores downsize their stores and upsize their fuel distribution sites, the C-store becomes more and more threatened. Why? C-stores have an old image to kill. On average, dirty places, way over-priced, main reason to stop is gas, pop, coffee or Powerball tickets....

Search RetailWire
Follow Us...
[Image of:  Twitter Icon] [Image of:  Facebook Icon] [Image of:  LinkedIn Icon] [Image of:  RSS Icon]

RetailWire's
Getting Started video!

View this quick tutorial and learn all the essentials...

RetailWire Newsletters