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Tom Redd

Vice President, Strategic Communications
SAP Global Retail Business Unit

These installations are neat—but if you have time to wander around a store and read stories then your time management is a bit off. It is surprising that so many Baby Boomers are still alive after the years that we were fed and we ate just regular normal groceries....

Hey, if it is good for the shoppers then it was a good move. The press and anti-Walmart people (the ones who say, "Oh, I don't shop at Walmart") thrive on any press that relates to Walmart changes. They just do not like successful retailers that have grown so...

Being a Nordy's freak I estimate that this will help, especially with gaining new Nordstrom shoppers. This may eliminate the big pre-sale private event for major shoppers, but hey if it helps Nordstrom improve their reach and margins then great. Macy's men's online is improving quite a bit in...

Word of mouth IS THE KEY to new shoppers and more loyal shoppers. This is especially true as you go into retail sub-verticals like sporting goods, etc. Word of mouth is based on people-to-people trust vs. marketing to people/attempted trust.

You need as many voices out there as possible to...

At the start of the game is knowing the item is in stock at a select store. Helping the shopper find it fast in the store will always help.

Help the shopper spend more, fast. Searching in the store eats up more possible larger basket creation time. They find it...

First, the New York Times readers will have a field day beating up on Walmart. Most readers of that rag love to spend or overspend on food. Many shoppers at Walmart do not have that luxury.

I am not a retail food wizard, but Doug and the gang at Walmart...

I am getting old and could care less if one retailer is $3 or $30 less than the other. What I was is the ITEM itself and I want it—the exact one that I want in stock and close by.

Retailers know the technology is available to stop this chasing...

Pizza Hut is getting the read of today's fast-skimming, fast-changing and younger marketplace. Maybe re-spinning the brand to Pizza Hut+ would have helped. It is just that many of us need to let go of old business advice and thinking and give up—the Millennials and the Gen-Z groups are...

My read on this is INVENTORY! Good prices, cool websites, supporting multimedia ads, etc., are all great but the INVENTORY available where the shopper wants it, especially the stores, is critical.

Retailers MUST be able to share with online shoppers that the item they want is AT which store in...

OK, I do not care. I am married. 32 years of not being a single retail dude that wandered the streets of the early programming world.

So I DO NOT CARE. We have Millennials, Gen-Z, not singles and next—Divorcee Day? Since the divorce rate amongst baby boomers is climbing—except...

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