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Also from Joan Treistman...

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Joan Treistman

President
The Treistman Group LLC

Flow seems like a shopping tool I would be more likely to use. As a researcher I don't advocate generalizing from a sample of one. So I'm just speaking for myself (but thinking there are others like me out there).

The easier you make the process for me, the more...

While others talk about the responsible citizenship, potential revenue loss and store image, I'll focus on the efficiency impact. Without cashiers having to find and grab tobacco products for shoppers at checkout, lines may move more quickly and result in more satisfied customers in general. That could be another...

Here's another perspective (results of research from 2009 - 2013) connecting the dots between Super Bowl ad viewership, emotional engagement and consumer action. There seems to be more potential upside to effective commercials than standard survey results may indicate. Please forgive the promotion. Here's the link....

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Perhaps the question has to do with longing vs. indifference. Do I want to look like her? Or don't I care what she looks like? Am I interested in what she's modeling?

I don't expect to look like the slender mannequin, but I wouldn't want to look like the mannequin...

Of course this will all shake out over the next year or more. With the advent of faster delivery come the changes in consumer expectations. As a parallel, consider how frustrated we are when it takes more than a minute or so for our computers to boot up. No...

The hardest part of delegation is to insure you are delegating, not abdicating. Business owners can become overwhelmed with day-to-day decisions and management. It is important to stay sufficiently involved to ensure the company is moving forward in a manner consistent with overall strategy, while not so involved to...

I agree with those who say pointing fingers is not acceptable. Developing and implementing programs that prevent breaches is what retailers and bankers should focus on. There have been enough examples of hackers breaking into confidential files for consumers to be aware that this happens. Once there is publicity...

So I'm thinking that anticipatory shipping is what retailers do all the time...to stock their brick and mortar stores. Right? Rolling the dice on inventory is the foundation (albeit wobbly) that impacts purchase and profit.

Amazon's approach is data based and probably has a sophisticated algorithm or two associated with...

I'd like to know more about the incremental improvement in take home pay for the workers. I agree the percentage increase is high, but what does it do for the life of the worker? Or was I supposed to know this?

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From time to time we're reminded of pent up demand. I think the report of retailers' view of 2014 acknowledges that consumers will be there for them if their personal finances allow them to be.

Economic forecasts point to continuous growth, albeit slow. At the same time the possible increase...

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