Roy White

If any chain is, Walmart is certainly in a position to review its initiatives like Walmart Express and go slow to get it right. The chain's sales were $444 billion last year and earned $16 billion in net profits. It operates over 10,000 stores across the globe, has well...

This milestone has been long predicted, but it does serve to put retailers on notice that diversity is no longer a side show but really a core issue with implications for marketing, merchandising, outreach, staffing, etc. Happily, retailer use of social media is maturing and expanding fast, and, with...

In-store clinics, Affordable Care Act or not, are likely to be an unstoppable force. While it is true that medical doctors tend to denigrate them, the in-store clinics of the major drug chains provide a really useful service. They are accessible. They accept insurance. They are not particularly expensive...

The article is a very pointed one for retailers, whose store associates are increasingly "multicultural," and this is on top of the long-standing challenges of high turnover and low motivation, quite apart from the issue of diversity. Store associates are a retailer's point of contact with the shopper base...

That 58% of workers are satisfied with their manager may be the norm for an office, perhaps a factory or workshop, but I seriously doubt that stat would pertain to a FDM store. Store managers have one of the most thankless jobs in the US economy in that their...

I would think that mandatory regulation is necessary if there is not yet a full understanding of the short- and long-term effect of nanoparticles. Cosmetics and beauty care companies, which tend to have a strong marketing orientation, should pay the fees to make sure the products are fully and...

It would seem to make a great deal of sense not to carry a competitor's product, just as Safeway might not want to carry Kroger's private label. The decision is a good one, even if the prompting was declining sales of the product.

Mother's Day has always been one of candy, flowers and take-mom-out-to-dinner, so there's no reason to expect that it's going to be a huge retail opportunity for selling gifts, especially high-end gifts like an iPad. That said, more power to the retailers that can think of a way to...

I would think that the possibilities for private label in a convenience store setting is almost without limit. The story cites other channels with triple or quadruple the store brand ratio that now pertains in convenience stores, and notes that PL is growing very rapidly. Private label has huge...

The high level of consumer acceptance indicates that supermarket retailers cannot easily or safely walk away from self-checkout, Albertsons and Big Y notwithstanding. And if Walmart is expanding self-checkout....

A recent RetailWire post addressed the shrink issue and posited a technology solution. One of the issues in this post...