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Steve Montgomery

President
b2b Solutions, LLC

Great plan to find out who is really not interested in being an employee in its warehouses. It is offering those who don't want to be there a way to leave with a reason that a future employer will not see as a negative. Question: "Why did you leave...

The short answer is, it depends on the request. The does not mean a retailers should not respond to customer requests by thanking them for the inquiry, etc. but it does mean that many, if not most, consumer requests will be denied. The reasons for saying no (politely) are...

It is not surprising that a technology that gets me out of the store faster would improve the satisfaction of the customers and the clerks. For the customer, when they approach the checkout area they are already moving to the next thing on their mental to-do list. They see...

The use of stock as part of a CEO compensation package is meant to align their interest with that of the stockholders. It also typically means that a large to very large portion of the CEO's wealth is in one stock. We have all learned the hard way that...

Starbucks undertook a commitment without really understanding the requirements to fulfill that commitment. Having talked with one of the largest waste companies in the U.S. about recycling, I found it is far more complicated than most imagine. Unfortunately, Starbucks is finding this out after the fact.

One of the issues...

Many, if not most, people determine where they are going to buy breakfast by where they can get coffee that meets their flavor profile. In short, to own breakfast you need to own coffee. This is recognition on the part of McDonald's and other QSRs that they need to...

Great idea to reach their target market at a relatively low cost. I was recently in a meeting where two large CPG companies were discussing how to market to Millennials. One of their comments was the Millennials are reality show watchers. IKEA's YouTube marketing effort will provide provides this...

Enabling two way functionality for Amazon lockers is a great concept for Amazon. For the retailers there is minimal increased value, unless the delivery aspect is generating additional purchasing traffic. As noted in the article, several retailers tried the concept and found it didn't work as well as alternative...

When Toy "R" US first arrived on the scene, it was a category killer - a toy superstore. The competition was smaller specialty stores and others that added toys during the holiday season.

The specialty stores are still around but in far, far, fewer numbers. Others like Walmart and Target...

It is great to see more and more companies recognizing the sacrifices made by the men and women who have served this country. I am not sure it will encourage more veterans to join Veterans Advantage, but should encourage those who are part of the program to shop at...

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