Lee Peterson

We just did a broad study here in the U.S. on this topic and one of the most interesting results we got back was that the 'bricks' promise of "instant gratification" (i.e. buying something and walking out with it NOW) topped the highest rated advantages of online shopping, including...

I think it's a great idea. Good way to draw a younger crowd as well. But what AA better get ready for is an onslaught of criticism if they don't upgrade not only their facilities, but the amenities they offer. If you fly Singapore into the U.S., then jump...

This is a 'free market' society, right? So what if Walmart wants to open a bank, what's the problem? I would expect Walmart to do to banking what they did to grocery: re-think it and do it better, simpler and less costly to consumers. Why wouldn't we all want...

I like the idea of the campaign. Because in the real world, which excludes global strategists, retail pundits, big corporation haters and competition, Walmart provides a very real benefit to a LOT of people. So, as is not always the case, the truth is being told—you be the judge,...

I think it's all about hiring. We spend to much effort hiring "qualified" people with experience when we should be hiring people that just plain like people. Starbucks is the master of this. Yeah, they also take care of their associates, but let's face it, they hire fun people...

Head to head, Walmart wins. Better selection, better service, better environment, better brand and pretty much the same prices. Wally wins

However, the dollar stores (all combined) are opening up to the tune of about 4 a day across the country. It's going to be a long time before the...

Sure, it's a step in the right direction, but now they'll have to deliver at retail as well. At the moment, their stores are sterile, technical and populated by nerds....which is a long way from what the commercial depicts. As a matter of fact, I don't ever recall seeing...

Apple has set the standard for the way young people buy music en mass, and that's not going to change, even if they're not the only source going forward. What is interesting though is the way some physical music operations persist, like Newbury Comics, etc. It seems that there...

You know, there's a little pre-planning involved with these types of issues. Before we went anywhere as kids, my Dad would always say, "Hey, don't do anything stupid." Same goes with this; temperance is a virtue.

Okay, let me get this straight...you're going to pay me to go to your site? Then, could you please pay me for going to your store? And after that, pay me to buy something from you? Maybe just pay me to carry your bag in the mall?

I guess this...