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Also from Janet Dorenkott...

Braintrust Resource

Relational Solutions Inc.
Omni-Channel Basic's
White Paper (pdf)

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Janet Dorenkott

VP & Co-owner
Relational Solutions, Inc.

This is a total "knee-jerk reaction" by a company who is so afraid of political correctness that they let one person's post change the course of their company. When I was raising my kids, it was fashionable for Pampers and Huggies to come out with boys and girls diapers....

I think Walmart is being a great example. I respect that it is a recommendation and not a requirement since they can't control the farms and obviously more regulation and requirements would force new practices that will increase costs. I think implementing this as a recommendation is smart. It...

I'm not sure how I feel about this. Yes, reviews matter and yes, people count on them. Maybe it's because these services are blatantly advertising that they will give good, paid-for reviews. But there are many similar situations that aren't as obvious.

Do technology review companies give more favorable reviews...

I think the biggest winners will be Walmart, Target and Dick's Sporting Goods. Walmart and Target for those people who have a few extra bucks in their pockets due to lower gas prices. Also because they have everything you need to attend or plan a party. If you're buying...

Finally! This technology has been available for so long I can't believe restaurants have taken this long to roll it out. I hope they are also smart enough to put the right "flow" in place at the stores for the pick-up process. It would be a shame if people...

Most marketing directors believe that marketing has changed more in the past two years than it has in the past 50, per a survey by CGT!

In a webinar I gave on big data the statistics I researched on some of the popular social media sites showed Facebook having 1.2...

They can show their displeasure today but they will jump right back in when things cool down. I agree with David Biernbaum, they are doing what's right for them.

...

I have no problem with tatoos. They aren't going to fall off in my food. But keep the piercing rule. I can't stand when a server with a nose ring is taking my order or worse yet, cooking my food. I know they had their fingers in their nose...

Why? 55 million unique viewers in three years of business. They are a captive audience spending hours at a time in front of the device Amazon sells products on. My guess is they will also expand the online streaming capabilities to compete with Google/YouTube and possibly Netflix.

I do question...

The guy's outfit looks trendy. I hope they don't expect girls to wear that dress. Certainly, trends change, but clothing trends don't typically come out of Cincinnati. I'd introduce it out of San Francisco. He might have more success there.

...

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