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Also from Janet Dorenkott...

Braintrust Resource

Relational Solutions Inc.
Omni-Channel Basic's
White Paper (pdf)

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Janet Dorenkott

VP & Co-owner
Relational Solutions, Inc.

Finally! This technology has been available for so long I can't believe restaurants have taken this long to roll it out. I hope they are also smart enough to put the right "flow" in place at the stores for the pick-up process. It would be a shame if people...

Most marketing directors believe that marketing has changed more in the past two years than it has in the past 50, per a survey by CGT!

In a webinar I gave on big data the statistics I researched on some of the popular social media sites showed Facebook having 1.2...

They can show their displeasure today but they will jump right back in when things cool down. I agree with David Biernbaum, they are doing what's right for them.

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I have no problem with tatoos. They aren't going to fall off in my food. But keep the piercing rule. I can't stand when a server with a nose ring is taking my order or worse yet, cooking my food. I know they had their fingers in their nose...

Why? 55 million unique viewers in three years of business. They are a captive audience spending hours at a time in front of the device Amazon sells products on. My guess is they will also expand the online streaming capabilities to compete with Google/YouTube and possibly Netflix.

I do question...

The guy's outfit looks trendy. I hope they don't expect girls to wear that dress. Certainly, trends change, but clothing trends don't typically come out of Cincinnati. I'd introduce it out of San Francisco. He might have more success there.

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I just had a conversation with one of my customers today. Many companies are doing this. The "Fitbit" was a very popular Christmas gift this year for employees. I know of 2 of our large customers who purchased these devices for their employees over the holiday this past year....

This is no surprise. As a regular shopper on Amazon, it's been pretty obvious. The statement that Bezos "has long nurtured the open-bazaar environment" doesn't mean he won't be pressured to increase profits. My only concern is if the "open-bazaar environment" will now shift more to eBay and craigslist....

Is it a good idea for Foodily? I think it's a good idea for grocers. I'm not sure how it will work for Foodily, but the bottom line is they have to try. Foodily has only been around for four years. The site shares recipes. Like any other social...

I think it's good CVS has created a digital shopping list and browse weekly deals. But what people will care about is the ExtraCare loyalty program that will show deals relevant to that individual? I like that CVS will be able to tell them where items are at. I've...

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