Also from John Crossman...
International Council of Shopping Centers
2010 Florida Retail Report
Overview of Florida retail market; in-state regional summaries (PDF)
January 29, 2010
FROM RETAILWIRE:
Engagement. Collaboration. Sustainability. ROI. Some may call these buzzwords, but BrainTrust panelist Mark Johnson predicts these are bottom-line concepts that will drive loyalty marketing in 2010. What overall trends do you see driving loyalty marketing in 2010?
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I would add community involvement. I like to see retailers that make themselves deeply part of the local community and charities.