Gene Hoffman

The Fix Isn't In at Toyota

March 4, 2010

FROM RETAILWIRE:
Are things going from bad to worse at Toyota? Not only has the automaker's reputation taken a hit with a massive recall but now at least 15 consumers who thought their cars' sudden acceleration problems were fixed, say they were not. What is your assessment of Toyota's response to the problems with its vehicles?      [more...]

I have lost my remaining iota
To feel safe in buying a Toyota;
Newer complaints about Lexus
Have punched my solar plexus.
When reputations get so high
Pedals sticking make customer fly.

The Moral: High quality control
Is a constant thing, never droll.