Also from Kai Clarke...
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August 16, 2010
FROM RETAILWIRE:
A dramatic meltdown by a JetBlue flight attendant has sparked a discussion around people's frustrations with their jobs in a time of seemingly endless cutbacks. What lessons did you take from Steven Slater's meltdown and the public's reaction to it?
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This man's behavior is rude, crude and unacceptable. The airline industry is a service industry. It is flight attendants like this man that should never have a job with any airline. They do not respect their customers and have no respect for their job or their employers. It is actions like these that reflect on all flight attendants and make everyone look bad. Goodbye Steven Slater and good riddance!