Ryan Mathews

CSD: What Do Your Restrooms Say About You?

February 26, 2010

FROM RETAILWIRE:
In the c-store industry, a clean restroom can literally be the difference between a customer making a purchase or heading to the nearest restaurant. But a restroom is often a destination at a c-store. To what degree should operators encourage customers to see restrooms as a destination in their stores and restaurants?      [more...]

Hey it worked for Holiday Inn and McDonalds. I'm not sure if you want customers thinking bathrooms ahead of your other brand attributes, but there's no question clean restrooms say a lot about an operation -- particularly one selling food.