Also from J. Peter Deeb...
December 7, 2012
There are three recurring drivers of creating successful relationships with colleagues who are either co-workers or clients that universally apply to both external and internal relationships. What do you think is essential to strong business relationships? [more...]
One of the key points essential to strong business relationships is trust. Colleagues can obtain value and enjoy the ride, but all of it works better if there is a high degree of trust in the relationship. Trust must be earned, particularly in the beginning of a relationship, and continuously reinforced through actions to forge and keep a successful business relationship.
This is true in supplier/customer relationships as well as with colleagues within organizations.