Ed Rosenbaum

Walmart Greeters Get New Assignment

January 31, 2012

FROM RETAILWIRE:
A lot of changes have taken place at Walmart over the years since Sam Walton's passing, but the latest may have him flipping over in his grave. Walmart will be moving greeters from its lobbies and closer to cash registers in a move designed to better assist shoppers and apparently save the company money. What do you think of Walmart's move to change the role of its greeters?      [more...]

I agree, the "greeter" position and reason for the position has changed over the years. I also agree Sam Walton will be turning in his grave when word of this reaches him. It might rain heavily in Arkansas today.

I agree with the elimination of the location of the greeter on the third shift. There are certainly other things to be done during the slowest shift. But why station the greeter at the register area? Has anyone in Mr. Walton's camp thought of the greeter becoming a roamer and walking the store to assist customers? Like in Target, finding assistance at Walmart is not the easiest of tasks.