Also from Paula Rosenblum...
January 18, 2012
FROM RETAILWIRE:
A Super Session Tuesday at the NRF convention touted the merits of building a retail business around "conscious capitalism," or one providing value — whether emotional, social or financial — to all stakeholders in a business. Is conscious capitalism a reasonable goal for many retailers or only a select few?
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Retailers must find a way to treat their employees as assets instead of expenses. Then the jobs we create will have far more meaning, and the customer will feel it.
Period.