Also from Jerry Gelsomino...
Jerry Gelsomino
Improving the Shopping Experience; Myth or Reality
(PDF)
[none]
November 29, 2011
FROM RETAILWIRE:
It's a fact of American retailing. Bad things happen in and around (some) stores on Black Friday. It's really not a surprise when you consider conditions. Are retailers responsible in any part for creating the conditions that lead to security issues on Black Friday?
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Do you have any idea how ridiculous Americans look to the rest of the world when incidents like this happen? Considering the press both the retailers and mobsters get over these occurrences, I would expect them to continue, and escalate, until people wise up. Kicking and fighting over a xBox game; is this what our country is all about?!