Also from Ryan Mathews...
November 30, 2012
Target has had some well-documented challenges with consumer-facing technologies in the past. But now, most of those seem to be in the company's rearview mirror. What technologies currently available do you think offer the greatest opportunity for stores to improve the customer shopping experience? [more...]
The answer today is clearly mobile devices. In the future, who knows? I'd say we haven't seen "the" platform of the future emerge yet.