Also from Kai Clarke...
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January 27, 2012
FROM RETAILWIRE:
Limited assortment grocery stores have been on a growth tear in recent years as consumers go in search of extreme savings in tough times. Delhaize has an answer to this challenge in the form of its own Bottom Dollar Food. Will we see continued rapid growth of limited assortment grocery stores across the U.S.?
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Product and price are key drivers in the retail grocery category. This venue for Delhaize should return greater sales revenues in a reasonable amount of time. However, the true key to this will be how customer service is managed in this environment. Consumers still demand excellent customer service, even from a deep discounter!