Also from Max Goldberg...
December 7, 2012
FROM RETAILWIRE:
There are three recurring drivers of creating successful relationships with colleagues who are either co-workers or clients that universally apply to both external and internal relationships. What do you think is essential to strong business relationships?
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Great article, Joel. I would add honesty and transparency. Being a person of good character creates trust, and trust creates the opportunity to explore solutions together without hidden agendas.
As a consultant, it's important for a client to enjoy the ride. Assignments must help the client. At the same time, it's important to not sugar coat reality. Don't leave something unsaid because it paints a less-than-rosy picture.