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Mel Kleiman

President
Humetrics

Recruiting for Retail Careers

March 18, 2010

FROM RETAILWIRE:
It would be easy to churn out relevant clichés. But where education, experience and skills are concerned, retailers are recognizing a need for vocational and academic qualifications to co-exist and support one another. What can retailers do to convince young people that food retailing is a great career choice?      [more...]

MY COMMENTARY:

Here are a couple of simple questions that every hiring organization needs to be able to answer.

1. Are you really committed to hiring STAR employees? If the answer is YES, go to the next questions.

2. Can you come up with at least 10 reasons why a STAR employee should come to work for you? If you can, go to the next question. If not, come up with 10 reasons or admit you really are not interested in hiring STAR employees. (If you can not come up with the list where do you expect the STAR employee to get the list?

3. What are we going to do to retain the STAR employees once we have hired them?

Most retailers and in fact, most businesses cannot answer these question with a YES. So they get what they deserve.

Remember "If you beat your competition to the best employees, those best employees will help you beat your competition." Or as Herb Keller, COB of Southwest Airlines said, "The day we screw up the people thing it is all over."

If you want more, go to www.kleimanhr.com and download a special report on hiring the teenage worker.

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