Cathy Hotka

And Google Plans to Open a Store, Too (Maybe)

February 10, 2012

FROM RETAILWIRE:
On the heels of the rumors that Amazon is planning to open its first store comes speculation that Google is looking to open its first standalone location in Dublin, Ireland. Does it make sense for Google to get into retailing? How would you counsel Google if you were advising it on setting up a retail business?      [more...]

This is an ideal way to find out if knowing your customers well provides a better retail experience. Google knows everything about its customers -- what they cook, the music they listen to, their interests -- so it will be interesting to see if that translates into sales. :)