Also from Bob Phibbs...
The Retail Doctor
Bricks and Mortar Retailing at Risk in the Digital Age
A manifesto (URL)
November 27, 2012
Consumers showed no indication that they were letting up on online purchases on Cyber Monday despite having already spent a record $59.1 billion over the four-day Thanksgiving Day weekend. What are your takeaways from the performance of online retail so far this holiday season? [more...]
Lost in the hype about online sales growing was the very real impact of Small Business Saturday for local merchants around the US who anecdotally report double-digit increases.
Maybe we're all just feeling more confident that we'll have a better future -- wherever we spend our cash.