Compared to newer brands, it’s even more challenging for heritage brands to attract new shoppers without ignoring or alienating their long-time loyal customer...
Comic-Con International is the single largest contributor to San Diego's economy, but this year’s event was impacted by the Writers Guild of America (WGA) str...
Brands have an opportunity to turn content into digital goods (products and services that are completely delivered using information technology) to get closer t...
The National Retail Federation (NRF) estimated that consumers would spend $274.02 per person on 2023 Mother’s Day and 75 percent would give flowers as a gift....
Customer experience (CX) and customer service leaders gathered in San Diego this week for the Reuters Events: Customer Service & Experience West 2023 conference...
Sarah Henry, VP, Content, influencer, and commerce at Walmart, said the retailer intends to “shorten (the) distance between content and purchase”......
Food shopping options for downtowners can be downright dismal. Patricia Waldron is a center city dweller and feels fortunate to have a great Ralph’s in her ne...