Getting your associates ready to reopen stores
Slowly, stores are being given the go-ahead to reopen. It’s time to make sure the retail staff is coming back from the best place possible. Here are five thin...
Seven things store managers should do now to be ready for Christmas
A focus on implementing a few best practices now can ensure a store’s team is optimally prepared for Christmas selling. What suggestions would you have for st...
Should district managers be held more accountable for store performance?
What happens when you transfer a “high output” manager to a poorly performing store? Typically, results improve almost overnight. Shouldn’t a top-notch di...
How to make associates feel appreciated
In an industry that is known for high turnover and low pay, some leading retailers are working to ensure their employees are happy. In turn, they're experiencin...
Are seasonal employees your saving grace or worst nightmare?
A common situation for retailers occurs during this time of year: How to successfully "man the oars" during the tidal wave of customers? What advice would you h...