PROFILE

Ian Percy

President, The Ian Percy Corporation

Ian Percy is a Possibilities Expert and the founder of The Infinite Possibilities Initiative, a process for applying principles from quantum and energetic science for exponentially higher levels of innovation and profitability. An organizational psychologist, he is one of the most acclaimed business and inspirational speakers in the world. Successful Meetings magazine declared him “One of the top 21 speakers for the 21st century” and he is one of only three speakers inducted into both the US and Canadian Speaker Halls of Fame. Ian’s remarkable ability to blend depth of insight with inspiration is sought after by a wide variety of corporations and associations.

Recently he’s developed a process that engages entire cities in ‘possibility thinking’ and in understanding that they control the collective ‘energy’ that attracts or repels new residents, investments and businesses. Many organizations are stuck in 16th century Newtonian thinking, he insists, and that makes them almost irrelevant to a 21st century marketplace. For starters, he says, we need to move far beyond ‘problem solving’ to ‘seeing possibilities’. When leaders focus on the latter, problems resolve themselves and a new and prosperous reality begins to emerge. That is the secret to building a culture of innovation!

In addition Ian is a co-founder of Verdant Technologies LLC, a company that brings advanced technologies to many sectors like sustainable energy, waste management, agriculture, water science, medical devices, electric vehicles. etc.

He has authored seven highly respected books including the breakthrough book on leadership titled: Going Deep and The Profitable Power of Purpose which challenges traditional thinking about corporate vision. His latest ebook is Make Your Life a Masterpiece, a modern English translation of James Allen’s 1902 classic As a Man Thinketh.

Ian has both Canadian and US citizenships and lives in Scottsdale, Arizona.

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  • Posted on: 04/24/2017

    Will IKEA find success in standalone restaurants?

    My first reaction was to shake my head in disbelief ... at least on the standalone restaurant model. But then I started thinking."Breaking bread" together is the ultimate driver of community and loyalty. It does unite us. And if they are successful in making food even more of an IKEA experience they can't help but win all around. As I understand it, patrons are engaged in food selection and preparation. All done with stuff you can buy at IKEA. They explore VR kitchens that can be made real in the store. And best of all, patrons are encouraged to grow their own food -- and once more I assume you can buy home garden apparatus at IKEA. 42 million households in the U.S. grow at least a portion of their own food and this is growing exponentially -- especially among Millennials who, for some strange reason, are tiring of ingesting chemicals. It's a 45 minute drive to my closest IKEA, but I've got to do that more often.
  • Posted on: 04/21/2017

    What’s needed beyond KPIs?

    Apparently we are still devoted to the Newtonian model that organizational systems are simply a collection of parts and if we keep measuring each part something good is bound to happen. Is anyone else shaking their head at a sentence like: "You can use predictive analytics to build a statistical model to understand the drivers of customer churn, and predict which customers are likely to leave next.”Customers are abandoning us in droves so let's try to predict who's going to leave next. What would we do without consultant-speak? Good grief.The only way to make your organization unassailable is: 1.) Identify the highest possibility the organization wants to make real. Be aware, this is not the typical yawn-producing "mission statement." 2.) Align every point of energy within the organization and focus that alignment on that possibility. Most organizations have very little or no energetic alignment.This requires a total change of mindset and thinking-process so it's not easy. The old adage "What is measured gets done" needs to be replaced with "What is BELIEVED gets done." The brutal reality is that digital dashboards, monthly reports and Excel sheets aren't the answer.
  • Posted on: 04/20/2017

    Has CVS crafted a promising new drugstore shopping journey?

    And therein lies the rub, Stephen. Signage has only one purpose - to get you to buy something. I don't think purely educational signage is possible in retail.
  • Posted on: 04/20/2017

    Has CVS crafted a promising new drugstore shopping journey?

    I will always applaud CVS for dropping tobacco products! But to be honest, I can't get my hands around what on earth this is all about. It's hard to imagine what "discovery" I'd go to a pharmacy for. Another skin lotion? Batteries? A protein bar? A new way to take my blood pressure?I had a pharmacy client years back that discovered it had many hundreds of different perfumes. About six of them were ever purchased. No new discoveries needed in that section!And instead of a 6-foot by 3-foot sign telling me how to buy vitamins, save me a ton of time and have a section labelled "Good Vitamins" and another labelled "Useless Vitamins." Let's face it, if all the pointless, useless or unhealthy products were removed from CVS they could cut back on their footprint substantially. I can't remember going into a pharmacy without a prescription in my hand and for that service I'm grateful to CVS.
  • Posted on: 04/18/2017

    Are consumers’ AI fears rational?

    Who is this really?
  • Posted on: 04/18/2017

    Are consumers’ AI fears rational?

    Ralph, you raise something I've wondered about for years now -- that maybe the whole amazing gang at RetailWire are but avatars and this whole thing is one big AI experiment. Are you real? Am I? Is McClain? Have you noticed how identical "Al" is to "AI?"
  • Posted on: 04/18/2017

    Are consumers’ AI fears rational?

    "Jennifer" from a finance company kept emailing me to see if I had any questions about their financial services. This in spite of multiple attempts to unsubscribe, which is difficult since I didn't subscribe in the first place. Finally I phoned the company. Of course Jennifer was a pathetic attempt at AI and the explanation was that "she" had misinterpreted my intention to unsubscribe. Apparently clicking "unsubscribe" was artificially confusing to her.The question "Are AI fears rational?" is a trick question. Reminds me of those who declare someone "not motivated." Yes, that person IS motivated to do precisely what they are doing. They are just "not motivated" to behave like you!ALL fears are rational ... from that person's perspective! Trying to argue them out of it is plain dumb. Otherwise you have no choice but to blame the customer for not appreciating your artificiality. I don't know what the solution is, I just know that if I'm afraid, annoyed or confused by AI -- that's your problem, not mine.
  • Posted on: 04/17/2017

    How should retailers use social listening tools?

    EXACTLY! Best point of the day IMHO, Tom.
  • Posted on: 04/17/2017

    How should retailers use social listening tools?

    How exactly does the word "listening" fit in here? It seems to me that one of the main causes of much of the retail angst these days is failing to truly listen to customers in the first place. So now that we've lost a lot of the face-to-face connection with customers, we're going to "listen" to written comments in social media where we have no idea of the truthfulness, circumstances or accuracy of that information. This is kind of like breaking-up via text, isn't it? We're not going to get back together with our customers this way either.
  • Posted on: 04/14/2017

    What’s keeping shoppers away from the frozen aisle?

    Excellent insight Meaghan. One of the best today.
  • Posted on: 04/14/2017

    Are retailers missing the social marketing boat if they’re not on YouTube?

    Absolutely on point as far as I'm concerned, Phil! I'm just madder about it than you!
  • Posted on: 04/14/2017

    Are retailers missing the social marketing boat if they’re not on YouTube?

    I'm beginning to feel like I'm more and more of an outlier. Do advertisers really believe that forcing me to watch an ad works when all I wanted to do was see the cute puppy video? I mean really? Isn't this a digital variation on "The beatings won't stop until morale improves?"Ms. Waters is quoted as saying “We saw that when retailers exposed consumers to their ads, there was a 30 percent or greater increase in site visits." Isn't "exposed" kind of like United's "re-accommodate?"This whole arena of invasive and abusive "advertising" and "branding" is doomed to explode one day soon. There is literally no time and nowhere to go where we aren't assaulted, probed, prodded, measured, tricked and lied to. You can't even go for a walk without some desperate advertiser trying out face-recognition technology so they can leap out of the hedge in front of you.For goodness' sake, leave me alone! Let me watch a blooper reel in peace!
  • Posted on: 04/12/2017

    Will virtual reality transform in-store merchandising?

    Now you've got me interested! That's amazing Stephen. That opens up the possibilities for VR enormously. If you're ever in need of an "obstructionist" please call on me. :)
  • Posted on: 04/12/2017

    Will virtual reality transform in-store merchandising?

    Further on my "virtual reality" rant this morning ...If the picture at the top of this piece reflects on the "picture" people are given through a virtual reality experience then all bets are off. The picture is sterile and perfectly groomed with wide unobstructed aisles and absolutely no one to bother you.When the virtual reality experience includes lineups at the cash register, people parking carts in the middle of the aisle, kids throwing tantrums, lousy lighting, discount price tags by the thousands, speaker announcements about clean-up in Aisle 3, crowded parking lots and (here in Arizona) a long walk on melting-point asphalt -- and gives me a throbbing headache at the same time -- then and only then will I become a virtual believer.
  • Posted on: 04/12/2017

    Will virtual reality transform in-store merchandising?

    There is part of this VR tech that makes all the sense in the world. I've been through situations where we showed people simple pictures of different arrangements and did muscle testing on them to see which deleted energy and which added. Not sure VR works any better though it is sure easier. So the discovery that vertical displays work better than horizontal ones, though obvious to a lot of us, is worth the effort.What is bothering me these days is our fascination with things that are "virtual" and "artificial." Have we totally abandoned what is actually "real?" Real reality. Real intelligence. I know, we think technology is advancing us but I wonder what we're losing without realizing it.Sadly we're seeing way too much virtual and artificial leadership in government, airlines, banks, schools, charities and even in food production and water management. I just hope we don't wake up one morning to see we've been led to artificial living. Too many are already there. I think I need another coffee!

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