George Anderson

Editor-in-Chief, RetailWire
George Anderson has extensive executive-level experience in editorial, marketing and sales in the advertising, retail/wholesale and print, video and digital media industries.

Mr. Anderson has served as the editorial voice of RetailWire since the site's founding in 2002 and has been interviewed by a wide variety of media outlets including the Charlotte Observer, Providence Journal, MarketWatch, NPR, Wall Street Journal Radio and others.

Previously, Mr. Anderson served as president and creative director of the IdeaBeat Creative division of His duties included creating Online Profit Guides and Company Spotlights recognized as "Best of the Net" by for a blue-chip list of consumer goods manufacturers and technology companies.

Before joining IdeaBeat, Mr. Anderson created a successful sales and marketing communications and custom publishing company called Not Your Average Agency.

Mr. Anderson's experience includes eight years with Progressive Grocer Associates/Maclean Hunter Media, where he held a variety of marketing services and sales management roles. His assignments included work in the company's four divisions including Progressive Grocer, Frozen Food Age, Retail Technology, and Retail Insights (Supermarket Insights and Convenience Store Insights video division.)

For editorial inquiries, please contact George at:
116 South Union Avenue
Cranford, NJ 07016
  • Posted on: 07/13/2016

    Amazon declares victory – Prime Day II concludes

    Amazon issued a press release this morning with the following:"The second annual Prime Day was the biggest day ever for Amazon. Amazon today announced customer orders surpassed Prime Day 2015 by more than 60% worldwide and more than 50% in the U.S."
  • Posted on: 06/30/2016

    Retailers stand out on Fortune’s ‘100 Best Workplaces for Millennials’ list

    To build on Ralph's point, there's an adage that people don't quit companies, they quit bosses. When you do a deeper dive on the Fortune surveys, you find 97% of Wegmans workers and 99% of RevZilla employees said they have "great bosses."
  • Posted on: 06/17/2016

    ‘Got Cycling?’

    Record Store Day has drummed up interest in independent stores since it first debuted in 2008. Who is to say a similar approach wouldn't help shift independent bicycle dealer sales into a higher gear? (Sorry, couldn't stop myself -- ;o))Stores also need to rethink their businesses to meet the consumer demand for experiences (stationary cycling classes come immediately to mind). Younger consumers, in particular, don't just see Warby Parker as a place to buy glasses, but also somewhere they can hang out. There is a good article currently on Fast Company that offers a look at a new breed of merchants that emphasize customer experiences that lead to sales.
  • Posted on: 06/09/2016

    Home Depot and Lowe’s can’t touch Ace for satisfied customers

    The local Ace Hardware here is also a lumber yard and does substantially more business with local contractors than Home Depot. While it has a smaller "store" than HD - it also has attached garages with building supplies, tractors, etc. I think at issue is the perception that the cookie cutter approach followed by the big boxes applies to Ace and that is an inaccurate assumption.
  • Posted on: 06/09/2016

    Home Depot and Lowe’s can’t touch Ace for satisfied customers

    I would draw a distinction with Bob in that I don't think the comparison is apples to oranges between Ace and the big box chains, but more Red Delicious to Golden Delicious.When I walk into either my local Home Depot or Ace location, my questions, if I have any, are essentially the shame. The determining factors when deciding which store I go to include:
    1. My level of knowledge (If I need more help I choose Ace, which is located a little further away.
    2. My available time (during the week it would be the closer Home Depot store but weekends would be Ace, which is quicker to just pick something up and go if I know what I need and don't require help.)
    3. Price comparisons (here is where Ace's advertising and promotion comes in) If there is a deal at Ace combined with their knowledgeable staff that is the place I'll shop.
    In the end, I'd estimate that about 60% of our home improvement dollars go Ace's way with the rest to HD. I guess I prefer the Red Delicious. ;o)
  • Posted on: 05/24/2016

    Is the paper receipt dying?

    One of the benefits of using my Target REDcard is that I don't need a receipt for returns. I hand customer service the card and the system finds the item to be credited automatically. Seems as those this the type of benefit that CVS and other retailers should be playing up if they want current paper receipt users to make the switch to the digital version. Imagine, never having to go searching for a paper receipt ever again.
  • Posted on: 05/19/2016

    Will Amazon be the first to truly nail omnichannel retailing?

    Tom - You may be correct although your assertion that "all-channel retail" has been nailed by others doesn't fit with what retailers and tech vendors have shared with me in recent weeks and months. Companies such as Apple, Macy's and Nordstrom are generally held up as the exceptions to the rule with the vast majority of retailers still unable, for example, to arrive at a single view of their inventory.
  • Posted on: 05/19/2016

    Will Amazon be the first to truly nail omnichannel retailing?

    To Ben's point and to clarify: The Silicon Valley Business piece only says Amazon is opening drive-up grocery stores. It doesn't actually say anything about getting out of one's car and going into a store.
  • Posted on: 05/19/2016

    Will Amazon be the first to truly nail omnichannel retailing?

    I'm making an assumption here, but my guess is Amazon probably has real insight into all of its inventory - stores and fulfillment centers - at the same time. The fact - assuming it is a fact - Amazon has one unified of view of all its inventory is a step up from most brick & mortar chains that are in various stages of trying to integrate their disparate channels. Would you agree?
  • Posted on: 05/16/2016

    Will become the king of private label?

    I think the key for Amazon in grocery categories would be to focus on the upper tier and not look for customers on the value end similar to what Trader Joe's does, Whole Foods with its 365 line, etc.
  • Posted on: 05/16/2016

    Will become the king of private label?

    Phil - I agree on betting against Amazon and its loyal Prime members. The site has become the de facto shopping search site in our household and I know from speaking with many others that we're not alone in this regard.
  • Posted on: 04/01/2016

    Have omnichannel initiatives taken attention away from stores?

    Two names to remember when thinking about the results that come from concentrating on digital while neglecting stores — Kmart and Sears.

  • Posted on: 02/26/2016

    Edward Lampert shouldn’t run Sears anymore

    Dr. Sorensen is correct on his main point. I clearly am in the camp that believes retailing success is directly tied to the four Ps (price, product, promotion, place). While Mr. Lampert can be given credit for monetizing the last of the four (place), he certainly hasn't done enough with it to make up for the shortcomings elsewhere or achieve the ultimate goals of a retailing entity — driving ever-higher revenues and profits.

    There are many retailing lessons, as I see them, to be learned from the Sears Holdings' experience. I suppose the first lesson should be to hire someone who understands retailing to lead the business.

    Number two would be invest and support your people. The executive ranks at Sears Holdings over the years have included a steady stream of individuals coming in and out of its revolving door. I've spoken with quite a few store associates in Kmart and Sears stores in the past decade. Almost all tell similarly depressing stories of what it's like to work there.

    Let's not forget about investing in stores. The vast majority of sales in brick-and-click operations are still made there. Having made dozens of visits to Kmart and Sears stores I can tell you that words like "disheveled," "empty shelves" and "dump" often come to mind. I hear the same from others including professionals who do store checks for a living.

    On the promotion front, Kmart has gotten some notoriety over the years for some of its creative executions. If they were successful in attracting people to Kmart locations, it wouldn't take too many steps inside the store to make them question the decision. Sears received some high marks for its "Bring the Sleigh" commercial this holiday season, but it clearly wasn't enough as same-store sales were down around 7 percent for the holidays. Mr. Lampert can say that other retailers were down during the same period, but the vast majority were not down that much and certainly not on the ever lower comps his businesses have posted year after year.

    Others may want to point to other measurements to justify what Edward Lampert has done at Sears Holdings. My job is to judge the company as a retailing entity and in that respect it has failed on pretty much ever measure.

    There will be those who point to this as an exercise in piling on. I can't speak for the other commentators on this site or elsewhere. All I can say is that I see Sears Holdings as a cautionary tale with many valuable lessons to be learned. Let's hope the mistakes made here will be infrequently repeated in the future at other companies.

  • Posted on: 10/28/2015

    REI gives workers the day off on Black Friday

    REI move is gutsy for the simple reason that the company told USA Today that it is one of its top 10 selling days of the year. It is also right on brand. Here's to hoping the move pays off.

  • Posted on: 10/19/2015

    Apple to reward retail workers with stock

    For as long as I can remember, top retail execs have repeated the mantra that their people on the front lines are the most important human assets in the organization. By making a perk typically reserved for headquarters available to store-level personnel, Apple is demonstrating that it's not just talk.

Contact George