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Hot Issue
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01/07/09
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Toledo Retailers Accept Competitor's Gift Cards
Culture Clash, a Toledo, Ohio store that sells CDs and records, is accepting gift cards of other retailers on a dollar-for-dollar basis, according to the Toledo Blade. Toledo's Appliance Center has begun accepting gift cards, at 50 percent of their value, from Circuit City. Should retailer explore accepting a competitor's gift cards as a marketing ploy?
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01/07/09
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Consumers Return to Zappos
Zappos has used a no-questions-asked return policy to set itself apart from competitors in shoe retailing and remains committed to its approach even as many others are tightening their own programs in an effort to reduce the cost of returns on their businesses. How big a competitive advantage or disadvantage is Zappos' return policy?
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01/07/09
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Ronco Now Available in Stores
Ronco, the company that introduced you to the Veg-o-Matic, the Pocket Fisherman and many other products "not available in stores" via infomercials dating back to the 1950s, is now looking to build its business by selling its items in stores, as well. Do you expect to see a growing demand for "as seen on TV" products?
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Hot Issue
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01/06/09
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Former Nash Finch CEO Takes Over at Borders
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(15)
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01/06/09
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'Foodies' Defined and Desirable
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(5)
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01/06/09
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Weis Price Freeze Creates a Buzz
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(17)
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01/05/09
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Retail's Dearly Departed
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(25)
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01/05/09
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CSD: Why Not Wi-FI?
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(14)
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01/05/09
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Smart Customer Service Cutbacks
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(13)
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12/30/08
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Turning Points 2008: Small Format Stores
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(15)
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12/30/08
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Secret Shopping Takes On a New Meaning
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(9)
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12/30/08
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Obama: A Foodie Figurehead?
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(15)
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12/29/08
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Turning Points 2008: Shining Apple
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(16)
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12/29/08
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Retailers Seeks National Tax-Free Holidays
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(14)
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12/29/08
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Wal-Mart Walks Away from PRISM
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(7)
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12/23/08
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Turning Points 2008: Creating Store Transformation by Earning Trust
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(7)
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12/23/08
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Retail Touchpoints: Mid-Season Report Card For the Holiday Season Shows Missed Opportunities
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(16)
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12/23/08
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Trade Shows Exhibiting Some Strain
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(17)
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12/22/08
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Turning Points 2008: Walmart Stays on Message
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(19)
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12/22/08
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CPGmatters: Fisher-Price Leverages POS Data as Single Source of Truth
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(3)
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12/22/08
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Sport Chek Takes Store Associates Off Commission
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(12)
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