The fifth annual NRF Foundation/American Express Customers' Choice survey, conducted by BIGresearch, put L.L.Bean at the top of a list filled with merchants that have built their reputations and business on service. What stands out for you about the companies making this list for customer service?

REGISTRATION ONLY TAKES A MINUTE!
To read the complete content of this article and participate in the discussion, click the button below and sign up now! Existing subscribers, use the login below.