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Hot Issue: Retail Tech

6/5/09
DQ Tests RFID-Powered Loyalty Program

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A Dairy Queen in the Indianapolis area is testing a loyalty program that uses stickers to attach radio frequency identification (RFID) tags to phone handsets delivering savings coupons to consumers. Is Dairy Queen's RFID-powered loyalty program going to move the mark on attracting new customers and/or increasing purchasing frequency/rings, etc.?

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