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Hot Issue: Shopper Behavior

4/24/08
CPGmatters: What If You Could Search Consumers' Shopping Baskets?

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Catalina Marketing has spent two years examining 250 million shopping baskets weekly from 130 million separate shopper identifications. The goal is to probe the gap between what shoppers say they buy in surveys and what they actually purchase. What insights do you get from shopping baskets that you don't get from shopper surveys? Should shopping basket analysis play a larger role in understanding consumers' behavior?

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