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Hot Issue: C-Store Channel

4/23/08
CSD: Empowering Customers

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Will self-service checkout prove a viable solution for convenience stores? It just may, for some. At least a couple of the larger operators are already testing it, and smaller operators are waiting for word on exactly how the cost/benefit ratio will eventually work itself out. Why aren't more c-stores - even major ones - utilizing self-service checkout systems? Should they be?

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