RetailWire BrainTrust member Mark Lilien says, "In automotive retailing, I've recently come to believe, the key department is sales prevention. I realize this Web site doesn't have many articles about automotive retailing and there have been no articles about sales prevention (as a business discipline) so I believe the following story to be worthwhile." Does it sometimes appear to you that retailers (or some associates perhaps) are in the business of sales prevention?
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