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Mike Osorio's RetailWire Blog


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Mike Osorio
Principal
Osorio Group LLC
June 28, 2009
One clear truth of the post-recession period will be a continuing lack of the easy credit that allowed consumption to grow seemingly without limit. Consumers will usually be spending only this month's available cash vs. overspending on their credit cards. Retailers will be fighting for a slice of ...
June 28, 2009
I find this development disheartening. I have always admired Tansky's firm resolve to remain a true luxury retailer and never succumbing to the lure of lowering their standards due to short term economic difficulties--no matter how severe. In fact it was Tansky who belittled former CEO Terry Lundgren's ...
June 28, 2009
Penney is better positioned than most department stores, although that isn't saying much. Ullman continues to update and enhance the assortments and update stores. The off-mall locations definitely help, but they still have mostly mall locations with many of those malls desperately hurting due to bankrupted tenants. ...
June 28, 2009
I do think we'll see signs of life this back-to-school season. The students themselves will drive some of it, because their spending power has not taken a hit from stock or housing losses. The best of the retailers out there will continue to innovate and offer cool must-have ...
June 28, 2009
Effective leaders seldom make it to CEO because effectiveness requires talents not understood by most boards--the talents of true leadership. Boards tend to hire CEOs that can create short term shareholder value vs. long term sustainability and growth. If the boards of Sears Holdings or Barneys wanted a ...
May 15, 2009
Macy's is well positioned to grab market share from the demise of Gottschalks and Mervyns and other retailers selling the core product categories like apparel, home furnishings and cosmetics. I do question the idea of going after categories that may not be in their stable of core competencies--like outdoor ...
May 12, 2009
Interesting to see so many comments on this topic. Clearly we are all shoppers in this segment! I have always been a big fan of Target. I am "one of those" who avoid Walmart if at all possible due to the feel of the place. Target ...
May 9, 2009
I applaud the move. The addiction to monthly results by both shareholders and Wall Street pundits detracts from any retailer's focus on the long term viability of the business and on improving the customer experience. I've watched too many retailers make terrible short term financial decisions simply to ...
April 10, 2009
Particularly in the context of American retail, Nordstrom's ability to manage down its inventory levels over the years is impressive. It starts with the Nordstrom senior management's focus on inventory control as a driver of profit growth via lower inventory carrying costs and avoiding restrictive credit covenants. With ...
April 5, 2009
A couple points here: First, the key for all retailers is to keep trying various techniques for effective customer communication. Will suggestive statements psychologically impact future customer behaviors? Sometimes yes, sometimes no. To dismiss this as a "trick" is shortsighted. To rely upon the technique ...
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