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5/16/2012
[9 Comments]
Coupons Get Personal with Check-In Service
Foursquare, the popular check-in app service, will soon offer personalized coupons. Starting in July along with an update of the app, Foursquare will let merchants pay for special placement of personalized local offers. What do you think of the prospect of personalized coupons tied to mobile check-ins?
Coupons · Consumer Marketing · Mobile Apps · Foursquare
[19 Comments]
Macy's Stores Counter Amazon's Logistics Edge
Macy's Inc. is doing a lot right these days. Same-store and online sales were all up in the first quarter of 2012 versus last year. The company has acknowledged that online is vital to its success and has made substantial efforts to integrate that part of its business with its traditional brick and mortar operations. Will the use of store locations to fulfill online orders close any perceived customer service gap between brick and mortar retailers?
Amazon · Macy's · Online Retail · Customer Service · Operations · Cross channel retail
[11 Comments]
Latest Fashions Hit the Streets in Trucks
In the past couple of years, food trucks have become all the rage in foodservice circles as they have helped expand the notion of what can be achieved in the fast/quick service arenas. Now there are some independent merchants who think the concept will work peddling clothing and accessories. What do you think about the mobile boutique opportunity for clothing?
Apparel Retailing · Retail Concepts · Green Street Vault · Le Fashion Truck
5/15/2012
[20 Comments]
A Tweet Too Far - CFO Loses Job
[9 Comments]
Retail Customer Experience: Using Associates to Reduce Self-Checkout Theft
[12 Comments]
In-Store Clinics Good for What Ails Chains
5/14/2012
[31 Comments]
Penney Eliminates Commissions
[8 Comments]
BrainTrust Query: Of Habit and Target
[9 Comments]
Local Manufacturing Gets Spotlight in San Francisco
5/11/2012
[21 Comments]
BrainTrust Query: When A Customer Freaks Out
[6 Comments]
Associate Inclusion Can Make a Big Difference for Retailers
[9 Comments]
Bed Bath & Food
5/10/2012
[16 Comments]
BrainTrust Query: An Open Letter to Millennials
[15 Comments]
Managers Overestimating Staff's Love
[14 Comments]
Amazon Making Moves to Rule Fashion World
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 Retail Industry News
Consumer Prices Remain Under Control
Bloomberg News - 5/15/2012
Walgreens Expands Discount Rx Program
The Associated Press/Bloomberg Businessweek - 5/15/2012
Penney Campaign to Explain Simpler Pricing Approach
Advertising Age - 5/15/2012
Nash Finch Acquires Chains to Compete in Value Segment
Omaha World-Herald - 5/16/2012
Guys Like to Shop, Just Not in Stores
Adweek - 5/16/2012
Marketers Need Better, Not More, Content
ClickZ - 5/16/2012
Tablet Sales are Taking Off Like a Rocket
TWICE - 5/15/2012
IKEA TV to Make U.S. Debut in 2013
GigaOM - 5/15/2012
 Press Releases
Hawaii’s Tanna Dang Wins Top Prize In NRF’s “This Is Retail” Video Contest
National Retail Federation - 5/16/2012
GMA Praises Implementation of U.S. – Colombia Trade Promotion Agreement
Grocery Manufacturers Association - 5/15/2012
CIT Provides Financing to John Varvatos Enterprises in Connection with its Acquisition by Lion Capital
CIT Group Inc./Business Wire - 5/16/2012
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Featured Panelists:
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Ian Percy
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The Ian Percy Corporation
Braintrust Resource:
The Profitable Power of Purpose
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[Image of: Gene Detroyer, Professor, Entrepreneur, Adviser, Consultant, Independent] [Image of: Joe Nassour, Chief Technology Officer, RetailTactics] [Image of: Joan Treistman, President, The Treistman Group LLC] [Image of: Anne Bieler, Sr. Associate, Packaging and Technology Integrated Solutions] [Image of: Ed Rosenbaum, CEO, The Customer Service Rainmaker, Rainmaker Solutions]
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Choice Braintrust Comments:
Martin Mehalchin
From...
Coupons Get Personal with Check-In Service
"I like the concept overall; it's a fairly frictionless way to do opt-in marketing. Consumers will only get offers when they check-in, so they'll be pre-disposed to the engagement. I..."
John Boccuzzi, Jr.
From...
Coupons Get Personal with Check-In Service
"Delivering the right offer, at the right time to the right person in the right place is a brand's dream. This is easier said than done. What Foursquare is working..."
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Shopper-Centric Execution
For Non-Foods New Products, Performance is Prized
Whether it's "drier," "more natural looking" or "time-released," the 2011 non-foods innovation story is all about product performance. Mix those attributes with convenience, and you come to the prevalent theme: "powerful results made easy."
Mobile Productivity Solutions
Drawing a Mobile Strategy Roadmap
With consumers using mobile apps for product research and price comparisons, retailers need to have a firm mobile strategy that provides their customers with the enhanced experience they're seeking. See this Tip to learn how to get started.
Feminine Care Category
The Value of a Unifying Brand Experience for Feminine Care
As the manufacturer of the two leading brands in the Fem Care aisle, P&G sees its first cross-category initiative as the kind of breakthrough innovation required to spur much needed category growth.
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 Resources
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COMPLIMENTARY WHITEPAPER: from Oracle

Seven Tips for Social Commerce Success Across Channels

Online businesses are missing the potential of social commerce. Learn how innovators are thinking beyond the social channel and are building programs that leverage Facebook data to drive conversations and engagement.

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COMPLIMENTARY WHITEPAPER: from DemandTec

Best Practices in Implementing Advanced Price Optimization Solutions

A published AMR Research report asserts that retailers who implement a price optimization solution can expect, on average, a 1-3% increase in sales and a 2-5% improvement in margin. See this whitepaper from DemandTec to read eight Best Practices that help retailers achieve all the fundamental benefits of price optimization, as well as a number of hidden ones.

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COMPLIMENTARY SymphonyIRI Group Times & Trends report

2011 New Product Pacesetters: An Eye into the Future of CPG

Even in difficult economic times, consumer-driven innovation fuels growth in the packaged goods industry. It's a complex time for CPG manufacturers as they develop new product strategies. In ranking the New Product Pacesetters for 2011, SymphonyIRI saw best-in-class examples of how to beat new product odds.

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